We invite you to carefully read this document (hereinafter referred to as the “Privacy Policy” or “Privacy Rules”). If you have any questions about this document or, more generally, about the collection and processing of your personal information by JEM-EXPORT, please do not hesitate to contact us at the following email address: info@jem-export.com.
JEM-EXPORT is committed to protecting the confidentiality of your personal information and attaches great importance to protecting the privacy of users of its services.
The purpose of the Privacy Policy is to define the rules applicable to the collection and processing of your personal information (hereinafter referred to as “Personal Data”) via our online store. Personal Data is defined as any information relating to a natural person who can be identified, directly or indirectly, such as the first and last names, email and postal addresses of a natural person, their image in a photograph or video, an IP address, location data, a license plate number, etc.
Our Privacy Policy details the Personal Data we collect and process via our online store, the reasons for processing your Personal Data, how we use it, and the features available to enable you to access and update your Personal Data.
The Privacy Policy is an integral part of the Terms and Conditions of Use and Sale of the www.jem-bat.com website. It applies to all users of our website, regardless of their category.
Our Privacy Policy does not apply to services offered by third-party companies operating partner websites of JEM-EXPORT or other websites accessible from our services. We are not responsible for how these sites use your Personal Data.
By checking the box online “I have read and accept the Privacy Policy of the website www.jem-bat.com,” you (as a User) confirm that you have read and accept these terms without restriction or reservation. If you disagree with any of these terms, you are free to refrain from using or to stop using our services (in the event of a change to the terms of the Policy).
Our Privacy Policy may change, but any reduction in your rights will not be applied without your consent. We will publish new versions of the Privacy Policy on the website www.jem-bat.com and we trust you to regularly review any changes made to this Privacy and Data Protection Policy.
In general, the Privacy Policy is always easily accessible via the various pages of the www.jem-bat.com website.
The processing of Personal Data of Users registered on the www.jem-bat.com website is subject to French law, in particular Law No. 78-17 of January 6, 1978 on information technology, files, and civil liberties, as amended (known as the Data Protection Act), and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, applicable from May 25, 2018 (known as the GDPR).
The “data controller,” as defined by the aforementioned Law, for the Personal Data of Users of the website www.jem-bat.com is: JEM-EXPORT – 31932918100063 – 18 RUE QUINTIN 33000 BORDEAUX – FRANCE. The representative of the data controller is Ms. CAPS Juliane.
In this capacity, we undertake, within the framework of our activities, to comply with the provisions of the aforementioned Law and to process your Personal Data in a lawful, fair, and transparent manner. This means, in particular, processing data for specific, explicit, and legitimate purposes, without further processing in a manner incompatible with those purposes, for a period not exceeding the time necessary for the purposes for which it is collected and processed.
We collect Personal Data from internet users who use the contact form.
The website www.jem-bat.com therefore involves the collection and processing of your Personal Data depending on how you use it. We may therefore collect your surname, first name, email address, telephone number, email and postal address, etc. Some information is mandatory in order to obtain our services (marked with an asterisk) and other information is optional, as in our contact form, for example.
A “cookie” (or “tracker”) is a connection token that refers to a text file that may be stored in a dedicated space on the hard drive of your device (computer, tablet, or smartphone) when you visit an online service. A cookie allows its issuer to identify the device on which it is stored during the cookie’s period of validity or storage. Cookies do not therefore identify you personally; they are used to record your browsing information on the www.jem-bat.com website.
When you visit the www.jem-bat.com website, information relating to your browsing may be stored in “Cookies” files installed on your device, subject to the choices you have made regarding cookies, which you can change at any time. These cookies enable personalized browsing for the User and are also used for analytical purposes (audience measurement).
You will be notified of the existence of cookies and their purpose(s) as soon as you connect to the www.jem-bat.com website, by the presence of an information banner at the bottom or top of the site.
The storage and reading of cookies on your device requires your prior consent, which you can give by clicking on “I accept.” However, you can configure your browser to refuse cookies or customize cookie settings by following one of the procedures below. If you accept the use of cookies, your consent will be valid for 13 months. You will then need to renew your consent at the end of this period.
If you refuse cookies, or if you delete those that are stored on your device, we inform you that you will no longer be able to benefit from a number of features that are nevertheless necessary for browsing certain areas of our website. Where applicable, we accept no responsibility for the consequences of the degraded functioning of our services resulting from our inability to store or consult the cookies necessary for their functioning and which you have refused or deleted.
Finally, it is important to distinguish between the cookies we issue on our website www.jem-bat.com and those issued by third parties. In this regard, please note that cookies may occasionally be placed on certain pages of the website www.jem-bat.com by third parties (advertisers or others). This is the case, for example, with cookies from the Facebook social network. We inform you that we have no control over the use of cookies by third parties.
Users’ Personal Data is collected and processed only for the purposes defined in this article, namely:
Any use of Personal Data for purposes other than those set out above in our Privacy and Data Protection Policy will require your prior consent.
The legal basis for collecting your Personal Data for the aforementioned purposes is your consent as provided for in Article 6-1-a of the European Regulation on personal data. This constitutes a free, specific, informed, and unambiguous expression of will by which you accept, through the positive act of accepting this Privacy and Data Protection Policy, that Personal Data concerning you may be processed.
As provided for in Article 7 of the GDPR, you may withdraw your consent at any time, without this affecting the lawfulness of processing based on your consent prior to its withdrawal.
We undertake to retain your Personal Data only for the period strictly necessary for the processing operations declared for the purposes mentioned above, and in any event within the limits imposed by law. Therefore, depending on the type of Personal Data, the retention period may vary from a few days to several years.
In any event, we undertake to delete your Personal Data from our databases at the end of these various periods.
However, we may retain certain information for a longer period in order to comply with our legal, accounting, and tax obligations. In this case, your data will be deactivated and will no longer be accessible online.
We undertake not to disclose to third parties the information and Personal Data that you provide to us. This information and Personal Data is used exclusively by our internal departments and will not be transferred or sold to third parties without your express prior consent.
Your information and Personal Data may, where applicable, be transmitted to third-party subcontractors involved in the provision of our services (technical and hosting providers, customer follow-up and satisfaction surveys, security incident or fraudulent activity management, etc.).
JEM-EXPORT undertakes to disclose your information and Personal Data only to authorized and trusted service providers who process it on our behalf, in accordance with our instructions and in compliance with these Privacy Rules and any other appropriate security and confidentiality measures.
Furthermore, your information and Personal Data may be disclosed to a third party if JEM-EXPORT is required to do so by law, regulation, or court order, or if such disclosure is necessary for the purposes of an investigation, injunction, or legal proceedings, either domestically or abroad.
Similarly, we may share your information and Personal Data with third-party companies, advisors, or individuals in order to:
We do not transfer any Personal Data of our Users outside the European Union.
We implement all necessary security measures to protect your Personal Data against unauthorized access, disclosure, alteration, damage, or destruction of the data we hold.
To this end, JEM-EXPORT and its technical and hosting service providers have implemented appropriate measures to ensure the integrity, confidentiality, and security of your Personal Data. However, we cannot guarantee that your communications and other Personal Data will not be intercepted or disclosed by a third party.
We inform you that your Personal Data is stored on servers located in the European Union.
You have the right to information and access (e.g., to check the data we hold about you), a right to rectification and erasure (update or correct your data), a right to restrict the processing of personal data, a right to portability, a right to object, and a right to delete your Personal Data, as well as a right not to be subject to automated individual decision-making, including profiling.
Furthermore, it should be noted that these rights allow you to change your notification preferences at any time, by accepting or refusing the use of your Personal Data for our marketing or promotional activities.
You may exercise these rights at any time in one of two ways:
If you exercise these rights, we will endeavor to respond to your requests as soon as possible, within the maximum period of one month provided for by law, at no cost to you, subject to any abuse of rights. In this case, before implementing this right, we may ask you to provide proof of your identity in order to verify that you are entitled to make such a request.
In the event of a dispute or disagreement, you have the right to lodge a complaint with a supervisory authority.
